Posts tagged service

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Are We Engaged or Are You Just Tweeting Me

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If you’re in business, you’re in the service business. Whether you’re selling computer chips or fish ‘n chips, you’re selling to people and people are buying from you; not your logo.
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Being Social Ain’t Cheesy

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The marketing and media pundits say that the talk about social media has turned from “what” to “how”. Integrating social into your business is more than knowing how to set up a Facebook or Twitter account.
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A Social Business is a Caring Business

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Customer service has devolved to such an extent that caring for clients morphed into just coping with clients. Social media is changing that.
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